Refunds and Returns Policy

We offer a 30-day return policy. You have 30 days from receiving your item to request a return. Items must be unused, in their original condition with tags, and in the original packaging. A receipt or proof of purchase is required.

How to Start a Return

Contact us at support@boomerpickleball.com to initiate a return. If approved, we will provide a return shipping label and instructions. Items returned without a prior request will not be accepted.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if it is defective, damaged, or incorrect, so we can make it right.

Exceptions / Non-Returnable Items

Certain items, such as custom products or sale items, cannot be returned. Please contact us with any specific questions.

Exchanges

To exchange an item, return it for a refund and place a new order.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval status. Approved refunds will be processed to your original payment method. Please allow time for your bank or credit card company to process the refund.